Shipping & Delivery Policy
1. Shipping Areas
We ship to:
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United Kingdom
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Europe
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Worldwide destinations
Shipping availability and costs may vary by location.
2. Dispatch Times
Estimated dispatch times:
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Parts: 1–3 working days
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Footbaths: up to 8 weeks, as these are manufactured/prepared to order
3. Delivery Times
Typical delivery times:
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UK: 1–3 working days
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Europe & Rest of World: approximately 1 week
Delivery times are estimates and may vary due to location, customs or courier delays.
4. Delivery Information
Customers are responsible for providing:
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accurate delivery address
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valid delivery contact phone number
Hoofcount is not responsible for delays caused by incorrect or incomplete delivery information.
5. Inspection on Delivery
Customers should inspect goods upon delivery and report any issues within 48 hours.